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nonprofit customer service

Got an App? You Need Customer Support for That!

Field of Dreams was right with the whole, “If you build it they will come,” thing. If you’re building a tech nonprofit product that will (hopefully… scratch that – definitely!) amass a large user base, be prepared for those users to come running with support

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From Silicon Valley to Refugee Camps

From Silicon Valley to Refugee Camps

This is the eighth piece in Fast Forward’s 2018 Accelerator Series featuring Tarjimly, which means “translate for me” in several languages.   It’s January 27, 2017 and Trump’s first Travel Ban has been issued, blocking U.S. entry for citizens from seven Muslim-majority countries and terminating

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Objective Zero Envisions a World With Zero Veteran Suicides

This is the seventh piece in Fast Forward’s 2018 Accelerator Series featuring the Objective Zero Foundation co-founder team: Justin Miller, Blake Bassett, Kayla Bailey, Chris Mercado, Betsey Mercado, and Amy Eastman. Sgt. Justin Miller was in Iraq, deep into his 11-year service in the Army,

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What’s Good in Tech, Issue 5

School’s back, so it’s time to get your study on in all things good tech. Don’t worry, we wrote the CliffsNotes for you. This month in What’s Good in Tech, voting with clicks, a playbook for averting ethical disasters, and your coffee cup might have

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Building your Best Nonprofit Boards with Anne Marie Burgoyne

Nonprofit Board Building with Anne Marie Burgoyne

Anne Marie Burgoyne has served on nearly 30 boards throughout her impressive career as a leader in social entrepreneurship. Anne Marie is currently the Managing Director of the Social Innovation Initiative at the Emerson Collective. As an expert in the sector, we’re so grateful that

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A Harvard Grad and Attorney Built the TurboTax for Bankruptcy

A Harvard Grad and Attorney Built the TurboTax for Bankruptcy

This is the fourth piece in Fast Forward’s 2018 Accelerator Series featuring Upsolve, the TurboTax for bankruptcy.   Walt Disney. Oscar Wilde. Donald Trump. What do these famous figures have in common? They all filed for bankruptcy. Bankruptcy is a luxury most Americans can’t afford,

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