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Kids Help Phone

Canada’s only 24/7, national support service – professional counselling, information, referrals, and crisis support to young people in English and French.

Founded: 1989 by Katherine Hay

  • Program Area

    Health & Healthcare, Human Rights, Poverty Alleviation & Economic Development, Public Service & Civic Engagement
  • Location of Impact

    Canada
  • Headquarters Location

    Toronto, Canada
  • Product Platforms

    Web, Mobile Apps, Open Source, SMS
  • Budget

    $1,000,000 +

Created in 1989 to provide a way for young people to confidentially report abuse, a unique telephone counselling service was launched providing free, accessible support to any young person reaching out, anywhere in the country.

Almost immediately, young people let us know that they needed more from the service than one focus, and one channel to reach us.

Over the past 30 years, we have evolved our response and solutions, always focused on staying relevant to youth, recognizing the complexity of issues they face and ensuring counsellors are ready to address the continuum of emotional and mental health needs from crisis situations to the everyday concerns of growing up.

For 30 years, Kids Help Phone has shown up for youth in distress.