COVID-19 Resources for Nonprofits

April 9, 2020 | Announcements, Tech Nonprofits

COVID-19 Resources for Nonprofits

Amidst these uncertain times, we’ve been blown away by the incredible work tech nonprofits are doing to respond to COVID-19. But at the same time, we know organizations are facing a host of challenges. That’s why we’re rounding up resources tech nonprofits need now, from COVID-19 grants, to strategies for effective remote work, to opportunities for mentorship and pro-bono support.

These resources are first shared in Fast Forward’s Weekly Resource Roundup, a weekly newsletter sharing funding and resources for tech nonprofits. If you want fresh opportunities in your inbox every Saturday morning, subscribe here for free.

We will keep this list as updated as possible. If you know of a resource that we should include, please email 

Grants, Funding, & Capital

CARES Act and Financing

Product Offerings

  • Okta: any organization that is new to Okta can start using Single Sign-On and Multi-Factor Authentication for five applications for free for six months
  • is offering a $500 Twilio credit and discounted pricing for nonprofits, social enterprises, and groups working on COVID-19 direct response. Twilio Video is also free for 3 months
  • Google: Hangouts Meet Premium features are launched to all G Suite editions, including G Suite for Nonprofits, until July 1st
  • PagerDuty: is offering 20 free licenses to PagerDuty Team for new and current healthcare customers to support COVID-19 response (6-month term) and 6 new licenses to PagerDuty Starter for any new customer. These are in addition to ongoing Impact Pricing (10 free licenses to nonprofits and social enterprises).
  • Comcast NBCUniversal: is offering 60 days free to new Internet Essentials customers and increased speeds to 25/3 Mbps; opened small business and public Xfinity WiFi hotspots for all; announced no late fee penalties or non-pay disconnects for 60 days; and lifted 1TB data plans for all for 60 days.
  • Salesforce: is providing free tools and support for 90 days through Salesforce Care. It also launched the AppExchange COVID-19 Resource Center, a dedicated resource with applications to support community needs during the COVID-19 crisis.
  • Slack: is offering three months of a paid Slack plan free of charge in addition to its Slack for Nonprofits program, which offers free or discounted plan upgrades to eligible organizations
  • Mapbox: is offering 6-month 100% off coupons for COVID-19 related projects, as well as technical and design support and promotion. Get in touch at if Mapbox can help you with location tools for COVID-19.
  • Oracle NetSuite: nonprofits of all sizes are eligible for a base donation of Oracle NetSuite’s nonprofit solution with no-cost activation. This donation powers the financial management operations of small organizations and has no recurring cost.
  • Upmetrics: is providing its impact analytics platform for free to nonprofits through 2020. The platform helps nonprofits tell compelling stories that activate engagement and ultimately increase fundraising.
  • Notion: is offering its Team Plan free for nonprofits fighting COVID-19. Send an email to with COVID in the subject line.
  • Medallia: is offering Medallia Crowdicity at no-cost for 6 months for new nonprofit customers. Crowdicity helps nonprofits quickly crowdsource actionable ideas on how to engage volunteers and employees remotely, virtualize fundraising, and prepare the most vulnerable for disasters.
  • COVID-19 Support for Nonprofits: a list of the product, financial, and employee resources companies are offering to help organizations respond to COVID-19

Mentorship and Pro-Bono Support

  • We The Action: encourages nonprofits responding to COVID-19 to apply for free pro-bono legal support. In the past few weeks, lawyers have used their expertise in numerous ways to help nonprofits advance their crisis responses.
  • GLG Social Impact COVID-19 Response: is welcoming any social sector organization at the front lines of the crisis to reach out for access to expertise. GLG’s membership of more than 700,000 experts have deep experience in everything from operations to healthcare.
  • JointVenture Silicon Valley: is matching skilled volunteers to nonprofits during the COVID-19 crisis. JointVenture’s large pool of skilled volunteers are eager to help in areas including tutoring/teaching/mentoring, project and program management, and web and tech support.
  • is connecting Twilio employee skills with nonprofits through its pro bono program, Impact Corps. On the Impact Corps site, nonprofits can search available volunteers and skill sets and sign up for a one-hour consultation via Zoom.
  • Salesforce: any nonprofit Salesforce customer can apply for the company’s Pro Bono program, which matches organizations with Salesforce professionals to to maximize their Salesforce implementation and transform their organization.
  • Mapbox: is connecting nonprofits with skilled volunteers who can provide technical feedback and guidance. Submit a request here.
  • Oracle NetSuite: is prioritizing pro bono support for nonprofit customers working in the forefront of the virus as well as organizations most impacted by it. The Suite Pro Bono program brings in passionate employees, partners and customers from the NetSuite community together to help Social Impact customers use NetSuite more effectively.
  • provides free pro bono translation to nonprofits to help them communicate with those who need their services most.

Leadership and Communication

Additional Resource Roundups

We will keep this list as updated as possible. If you know of a resource that we should include, please email